Slingo is Not Better!

Looks like our relaunch did not go as well as I would have liked to.
It seems that the updates automatic refresh was causing problems.  Not only that something needed to log in twice.
I of course was lambasted on the message boards.  I know,  I'm the messenger.  What we all need to remember is that the game is wholly owned and operated by our long standing partner in Slingo.
Unfortunately,  Games.com and AOL games does not own the code and we can't get at it.  It's frustrating to have the game go out and it not be the best experience for everyone.
That being said,  Slingo was very responsive to game issues and is working to get it sorted out. 
Here are some help files:

If you have begun having issues with Slingo since 12/11, it is because your browser is storing old web pages in your ‘browser cache’ – and subsequently you are seeing old web pages rather than the new ones we put up as part of the 12/11 re-launch. This problem does not affect all people, but if you are affected you will need to clear your Java and browser caches in order to properly play the new games. Here’s how you do it – it is important that you follow these instructions step by step;

 

Step 1: Clear your Java Cache

Here’s how you clear your Java cache;

 

1. Go to your Windows Start Menu (in the bottom left corner of your Desktop)
2. Click on “Control Panel”
3. Click on “Java”
4. Under the “General” tab, click on the “Settings” button listed under “Temporary Internet Files”
5. Click on “Delete Files”
6. Press “OK”
7. Now follow the Browser Clear instructions below.

 

Step 2: Clear your Browser Cache (choose one below)

 

For AOL Client Users (Important: Follow these instructions ONLY if you are using the AOL Client to access the Internet. If you are simply using the AOL Games Website from another browser, follow the Internet Explorer or Mozilla Firefox instructions below):

 

1. Sign out of AOL and completely shut down the AOL Client
2. Go to your Windows Start Menu (in the bottom left corner of your Desktop)
3. Click on “All Programs” in the bottom left corner)
4. Go to “AOL” and then click on “AOL System Information”
5. Click on the “Clear” button listed next to “Current Cache”
6. Click on the “Clear” button listed next to “Clear All Footprints”
7. Close this Window.
8. Sign into AOL and try again.

 

 

For Internet Explorer Users:

 

1. Click on “Tools”
2. Click on “Internet Options”
3. Under the “Temporary Internet Files” section, click on “Delete Files”
4. Check the box for “Delete all offline content”
5. Click “OK”
6. Close Internet Explorer completely (no windows open), then re-open and try again

 

For Mozilla Firefox Users:

 

1. Click on “Tools”
2. Click on “Clear Private Data”
3. Check the box for “Cache”
4. Click “Clear Private Data Now”
5. Close Firefox completely (no windows open), then re-open and try again

 

 

If you are still having issues after following these steps, restart your computer and try again.