We give people an answer that will fix 90% of peoples technical
problems. The real snafu occurs when the newest version of the Java
software is what is causing the headache. In that case, folks have to
GO BACK to the old version. As you can imagine it is hard to get
people to tell people "Ignore what I have been saying and go back"
Here
is what I suggest you do. I want to tell you up front. it is going to
be a mild pain and take some time, probably 15 minutes.
1. Got to your start menu.
2. Click control panel
3. Add Remove Programs
4. Look for all the instances of Java on your computer (The logo is a little coffee cup)
5. Uninstall them all.
6. It is likely at this point that you'll have to restart you computer (I told you it was tedious)
What
we are doing is removing ALL instances of Java. This is the software
that runs all the games on Pogo's site and many of the games on AOL
games. We are trying to get your computer to its most basic level with
regards to the Java software.
After you have done all that uninstalling and restarting your computer, log into
http://games.aol.com and access the games you want to play.
What
will happen is that when you go the game you want to play it will
prompt you to download the Java version it requires to play. Follow
the prompts and accept the software.
This should work. (Just tried it and it worked for me, I used internet explorer 7.)
Please let me know how it goes.
